Your Minoan Showroom is more than a collection of curated items—it’s a way to enhance the guest experience, inviting guests to fall in love with the thoughtful details of your property and take a piece of their stay home.
But here’s the key: if you build it, they won’t come unless they know it exists. By seamlessly integrating your Showroom into every step of the guest journey, you create a polished experience that leaves a lasting impression. This guide will show you how to make your Showroom easy to discover—before, during, and after the stay—so guests feel inspired and connected every step of the way.
Before the stay: Setting the stage
Your guests’ journey begins long before they arrive, making it the perfect opportunity to build anticipation and excitement.
- Pre-arrival guest communication
- Add your Showroom link to your confirmation or check-in messages (if your booking platform allows), so guests can shop their stay anytime. For example: “Looking forward to your stay? You can shop the furniture, décor, and amenities that make the space unique at [insert your Showroom URL].”
- Direct booking website
- If you have a direct booking site, feature your Showroom prominently so guests can explore it while planning their visit. Use a callout like: “Shop the furniture, décor, and amenities you’ll fall in love with during your stay.”
- Social media
- Add your Showroom link to your property’s social media posts. You can use a caption like, “Everything you see here is available in our Showroom—check it out in our bio link!”
- Pro tip: Adding your Showroom link to your social bio makes it easy to reference and for guests to explore before their stay.
By introducing your Showroom early, you’re not just sparking curiosity—you’re helping guests connect with your space and building excitement for what’s to come.
During the stay: Making it effortless
Once guests arrive, the goal is to make discovering your Showroom a natural and seamless part of their experience.
- Touchpoints and QR codes
- Minoan provides a free touchpoint you can place in common or high-traffic areas like the living room, kitchen, or bedroom, where guests naturally spend time. If needed, you can create your own using the QR code available in your account.
- Welcome guide
- Whether it’s physical or digital, include a dedicated section about your Showroom in your welcome guide with your unique QR code or link. For hotels, highlight your Showroom in concierge materials or room directories, too.
- Wi-Fi landing page
- Most guests connect to Wi-Fi as soon as they arrive. Use a platform like StayFi to customize your landing page with a link to your Showroom and a friendly message, such as: “Love what you see? Explore our Minoan Showroom to shop the space!”
- Guestbook
- If you use a guestbook for feedback or comments, dedicate a page to your Showroom. Highlight popular items other guests have loved and include your Showroom QR code or link so visitors can explore easily.
By embedding your Showroom into both your physical space and digital interactions, you ensure guests can discover it effortlessly without interrupting their stay.
After the stay: Extending the experience
The guest journey doesn’t end at check-out. Many guests reflect on their stay afterward, making this the perfect time to remind them about your Showroom.
- Post-stay message
- Send a thoughtful follow-up message thanking guests for their visit and linking to your Showroom. For example: “We loved having you stay with us! See something you liked during your visit? Explore our Showroom to shop your stay.”
- Pro tip: Automate this message to ensure timely delivery.
By extending the experience beyond check-out, you keep your property top-of-mind and make it easy for guests to revisit and shop the items they loved.
Optimize your Showroom performance
Once you’ve integrated your Showroom into the guest journey, it’s important to track its impact and continuously improve.
- Use analytics
- Monitor your Showroom’s analytics to track visits, identify trends, and ensure guests are discovering it effectively.
- Iterate based on feedback
- If you want to go a step further, you can ask your guests for feedback and use insights to fine-tune your Showroom.
Your Minoan Showroom is a powerful tool for elevating the guest experience while creating new opportunities for engagement and revenue. By introducing it at every stage of the journey—before, during, and after the stay—you ensure it becomes a seamless and memorable part of their visit.
Start small, stay consistent, and watch as your guests not only enjoy their stay but also take a piece of it home. After all, the best stays are the ones guests can’t stop talking about—and now, they can shop them, too.
Ready to cash in on your good taste?
Join a community of hosts redefining hospitality and creating experiences guests love. Learn more about Minoan Showroom or join Minoan at no cost and turn your property into a revenue-generating, shoppable space.
